Privacy Policy

Last Updated: October 23, 2025

At Great Northern Docks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have when using our website or making a purchase from us.

Who We Are

Great Northern Docks, Inc.
1114 Roosevelt Trail
Naples, Maine 04055
Phone: +1 (207) 693-3770
Email: sales@greatnortherndocks.com
Website: greatnortherndocks.com

Information We Collect

We collect information in the following ways:

Account & Order Information:
Your name, billing and shipping addresses, email, phone number, and order details when you make a purchase.

Payment Processing:
Payments are securely handled through trusted third-party processors (such as Stripe or PayPal). If you choose to save your payment details for future use, they are stored securely by these processors — we do not store card information on our servers.

Comments & Reviews:
Information you provide in comments or reviews, along with your IP address and browser details, to help with spam detection.

Uploaded Media:
If you upload images to the site, please avoid including location data (EXIF GPS), as visitors can download and extract this information.

Cookies:
We use cookies to improve site functionality (such as keeping items in your cart, login sessions, and display settings) and for convenience (so your details don’t need to be re-entered each time). Some cookies are used for analytics or advertising. You can control these preferences using our cookie settings or banner.

Analytics & Tracking:
We may use tools like Google Analytics or Meta Pixel to understand how visitors use our site and to improve our services. These tools may collect your IP address, device type, and browsing behavior.

Email Marketing:
With your consent, we may send promotional emails or newsletters. You can unsubscribe at any time.

How We Use Your Information

We use collected information to:

Process and fulfill your orders.
Communicate with you about orders, returns, and support.
Improve our website, products, and services.
Send you updates, promotions, or product news (if you opted in).
Detect and prevent fraud, spam, or misuse of our site.

Categories of Personal Information We Collect

Category	Examples	Purpose	Shared With
Identifiers	Name, email, phone number, IP address	To fulfill orders, communicate with you	Payment & shipping providers
Commercial Information	Order history, purchase details	Order processing, analytics	Payment processors
Internet or Network Activity	Pages visited, device type, browser info	Analytics, security, site optimization	Analytics and advertising partners
Geolocation Data	Approximate region (from IP)	Fraud prevention, analytics	Analytics providers
Payment Information	Card or payment token (via Stripe/PayPal)	Process transactions securely	Payment processors
User Content	Reviews, uploaded photos	Display on site, moderation	Public if submitted
Inferences	Product preferences or interests	Personalization and marketing	Advertising partners (e.g., Google, Meta)

We share information only as needed to operate our business:

Payment Processors (e.g., Stripe, PayPal) to handle secure payments.
Shipping Providers (e.g., UPS, FedEx) to deliver your orders.
Fraud & Spam Detection Services to protect our systems.
Analytics and Advertising Partners for site performance and relevant marketing.

We do not sell your personal information for money.
However, some of the tools we use (such as Google Analytics or Meta Pixel) may involve limited data “sharing” for advertising or measurement purposes. You can opt out of this sharing at any time using our “Do Not Sell or Share My Personal Information” link or cookie preferences.

Sensitive Information

We do not collect sensitive personal information except when necessary to process a transaction (for example, payment details securely handled by Stripe or PayPal). These details are encrypted and not stored on our servers.

Your Privacy Rights (U.S. State Laws)

Residents of certain U.S. states — including California, Colorado, Connecticut, Nevada, Utah, and Virginia — have additional privacy rights under state laws such as the CPRA, CPA, CTDPA, NRS 603A, UCPA, and CDPA. These may include:

Right to Access: Request a copy of the personal information we hold about you.
Right to Delete: Request that we delete your personal information, except where we must retain it for legal or operational reasons.
Right to Correct: Request correction of inaccurate information.
Right to Opt Out of Sale or Sharing: Ask that we do not sell or share your personal information for targeted advertising.
Right to Limit Use of Sensitive Data: Restrict how we use sensitive information.
Right to Non-Discrimination: Exercise your privacy rights without any change in price or service.

To exercise your rights, you may:

Email us at sales@greatnortherndocks.com
Call us at (207) 693-3770
Or use the “Do Not Sell or Share My Personal Information” link available in the footer of our website.

We will respond to verified requests within the timeframe required by applicable law (typically within 45 days).

Cookies and Tracking Choices

You can manage your cookie preferences or withdraw consent at any time using the cookie banner or settings on our website.
Certain states give you the right to opt out of data sharing for targeted advertising. You can do this via the “Do Not Sell or Share” link or by enabling a browser signal such as Global Privacy Control (GPC).

Children’s Privacy

Our website is not directed to individuals under 16, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

How Long We Retain Your Data

Comments & Reviews: Stored indefinitely to help with follow-ups.
Customer Accounts: Stored until you request deletion.
Order Records: Retained as needed for accounting, warranty, or legal purposes.

Data Security

We use industry-standard safeguards, including encryption and secure servers, to protect your personal information. While we work hard to keep your data safe, no online system can be guaranteed 100% secure.

Where Your Data Is Sent

Visitor comments may be screened by an automated spam detection service.
Order data may be shared with payment processors, shipping carriers, and fraud prevention services.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision.
Continued use of our website after updates means you accept the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us: