Privacy Policy
Updated: April 13, 2026
At Great Northern Docks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have when using our website or making a purchase from us.
To manage your cookie preferences or opt out of data sharing, please visit our Opt-out Preferences page.
Who We Are
Great Northern Docks, Inc.
1114 Roosevelt Trail
Naples, Maine 04055
Phone: +1 (207) 693-3770
Email: [email protected]
Website: greatnortherndocks.com
Information We Collect
We collect information in the following ways:
Account & Order Information:
Your name, billing and shipping addresses, email, phone number, and order details when you make a purchase.
Payment Processing:
Payments are securely handled through trusted third-party processors (such as Stripe or PayPal). If you choose to save your payment details for future use, they are stored securely by these processors — we do not store card information on our servers.
Comments & Reviews:
Information you provide in comments or reviews, along with your IP address and browser details, to help with spam detection.
Uploaded Media:
If you upload images to the site, please avoid including location data (EXIF GPS), as visitors can download and extract this information.
Cookies & Tracking Technologies:
We use cookies and similar tracking technologies to operate our website, understand how it is used, and deliver relevant advertising. When you first visit our site, you will be presented with a consent banner where you can accept or decline non-essential cookies by category. No advertising or analytics cookies are loaded until you give consent. You can update your preferences at any time using the “Manage Consent” button available on every page of our site.
We use the following cookie categories:
- Functional (Always Active) — Essential for the site to operate, including cart functionality, login sessions, and security. These cannot be disabled.
- Statistics — Help us understand how visitors use our site through tools like Google Analytics. Data is collected anonymously.
- Marketing — Used by advertising platforms including Google Ads and Meta (Facebook/Instagram) to deliver relevant ads, measure campaign performance, and support retargeting. These only load after you give consent.
Analytics & Tracking:
When consented to, we use tools like Google Analytics and Meta Pixel to understand how visitors use our site and to improve our services. These tools operate under Google Consent Mode v2, meaning they respect your consent choices and only collect data after you have given permission.
Email Marketing:
With your consent, we may send promotional emails or newsletters. You can unsubscribe at any time.
How We Use Your Information
We use collected information to:
- Process and fulfill your orders.
- Communicate with you about orders, returns, and support.
- Improve our website, products, and services.
- Send you updates, promotions, or product news (if you opted in).
- Detect and prevent fraud, spam, or misuse of our site.
Categories of Personal Information We Collect
| Category | Examples | Purpose | Shared With |
|---|---|---|---|
| Identifiers | Name, email, phone number, IP address | To fulfill orders, communicate with you | Payment & shipping providers |
| Commercial Information | Order history, purchase details | Order processing, analytics | Payment processors |
| Internet or Network Activity | Pages visited, device type, browser info | Analytics, security, site optimization | Analytics and advertising partners |
| Geolocation Data | Approximate region (from IP) | Fraud prevention, analytics | Analytics providers |
| Payment Information | Card or payment token (via Stripe/PayPal) | Process transactions securely | Payment processors |
| User Content | Reviews, uploaded photos | Display on site, moderation | Public if submitted |
| Inferences | Product preferences or interests | Personalization and marketing | Advertising partners (e.g., Google, Meta) |
Who We Share Your Data With
We share information only as needed to operate our business:
- Payment Processors (e.g., Stripe, PayPal) to handle secure payments.
- Shipping Providers (e.g., UPS, FedEx) to deliver your orders.
- Fraud & Spam Detection Services to protect our systems.
- Analytics and Advertising Partners for site performance and relevant marketing.
We do not sell your personal information for money.
However, some of the tools we use (such as Google Analytics or Meta Pixel) may involve limited data “sharing” for advertising or measurement purposes. You can opt out of this sharing at any time using our “Do Not Sell or Share My Personal Information” link or cookie preferences.
Sensitive Information
We do not collect sensitive personal information except when necessary to process a transaction (for example, payment details securely handled by Stripe or PayPal). These details are encrypted and not stored on our servers.
Who We Share Your Data With
We share information only as needed to operate our business:
- Payment Processors (e.g., Stripe, PayPal) to handle secure payments.
- Shipping Providers (e.g., UPS, FedEx) to deliver your orders.
- Fraud & Spam Detection Services to protect our systems.
- Analytics and Advertising Partners for site performance and relevant marketing — only after you have given consent via our cookie banner.
We do not sell your personal information for money. However, some of the tools we use (such as Google Analytics or Meta Pixel) may involve limited data sharing for advertising or measurement purposes. You can opt out of this sharing at any time via our Opt-out Preferences page or by adjusting your cookie preferences using the “Manage Consent” button on our site.
Sensitive Information
We do not collect sensitive personal information except when necessary to process a transaction (for example, payment details securely handled by Stripe or PayPal). These details are encrypted and not stored on our servers.
Your Privacy Rights (U.S. State Laws)
Residents of certain U.S. states — including California, Colorado, Connecticut, Nevada, Utah, and Virginia — have additional privacy rights under state laws such as the CPRA, CPA, CTDPA, NRS 603A, UCPA, and CDPA. These may include:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Delete: Request that we delete your personal information, except where we must retain it for legal or operational reasons.
- Right to Correct: Request correction of inaccurate information.
- Right to Opt Out of Sale or Sharing: Ask that we do not sell or share your personal information for targeted advertising.
- Right to Limit Use of Sensitive Data: Restrict how we use sensitive information.
- Right to Non-Discrimination: Exercise your privacy rights without any change in price or service.
To exercise your rights, you may:
- Email us at [email protected]
- Call us at (207) 693-3770
- Visit our Opt-out Preferences page
We will respond to verified requests within the timeframe required by applicable law (typically within 45 days).
Cookies and Tracking Choices
We use cookies and similar tracking technologies to store and access information on your device. When you first visit our site, our consent banner allows you to choose which categories of cookies you accept. Non-essential cookies — including analytics and advertising — are blocked by default and only activated after you give explicit consent.
You can manage or withdraw your consent at any time by clicking the “Manage Consent” button visible on every page of our site.
Certain U.S. states give you the right to opt out of data sharing for targeted advertising. You can do this via our Opt-out Preferences page or by enabling a browser signal such as Global Privacy Control (GPC).
Children’s Privacy
Our website is not directed to individuals under 16, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
How Long We Retain Your Data
- Comments & Reviews: Stored indefinitely to help with follow-ups.
- Customer Accounts: Stored until you request deletion.
- Order Records: Retained as needed for accounting, warranty, or legal purposes.
Data Security
We use industry-standard safeguards, including encryption and secure servers, to protect your personal information. While we work hard to keep your data safe, no online system can be guaranteed 100% secure.
Where Your Data Is Sent
- Visitor comments may be screened by an automated spam detection service.
- Order data may be shared with payment processors, shipping carriers, and fraud prevention services.
- Analytics and advertising data is only transmitted to third-party platforms (Google, Meta) after you have given consent via our cookie banner.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. Continued use of our website after updates means you accept the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Great Northern Docks, Inc.
1114 Roosevelt Trail
Naples, Maine 04055
Phone: (207) 693-3770
Email: [email protected]
Website: greatnortherndocks.com